CT – HB 5191 Warranty Reimbursement Study Ordered

Below bill was passed by both House and Senate and signed by Governor on June 13, 2018. 

This bill was amended to only require a study of warranty reimbursement  – the bill filed would have added the wording in RED below. 

Watch for similar language to appear in the next legislative session. 

REMOVED FROM BILL

(b) A supplier that pays a warranty claim pursuant to subsection (a) of this section shall pay the dealer the full retail price for any parts and the hourly labor rate the dealer charges consumers for nonwarranty repair work for service.

(c) A supplier shall not deny a warranty claim made by a dealer pursuant to subsection (a) of this section or charge-back such a claim following a timely audit based solely on the dealer's failure to comply with a claim processing procedure, a clerical error or other administrative technicality, provided the failure to comply does not call into question the legitimacy of the claim. The supplier shall allow the dealer to resubmit a denied claim according to reasonable supplier guidelines not later than thirty days after the initial claim denial or charge-back.

House Bill No. 5191 – Special Act No. 18-27

AN ACT REQUIRING A STUDY OF POST-SALE WARRANTY WORK REIMBURSEMENT FOR POWER EQUIPMENT DEALERS.

Be it enacted by the Senate and House of Representatives in General Assembly convened:

Section 1. (Effective from passage) (a) The Commissioner of Consumer Protection shall conduct a study of post-retail sale warranty work reimbursement for power equipment dealers.

(b) Not later than December 31, 2018, the commissioner shall report the results of the study, in accordance with the provisions of section 11-4a of the general statutes, to the joint standing committee of the General Assembly having cognizance of matters relating to consumer protection.

Approved June 13, 2018

Bill History