Deere Adds “Repair-Related” Items to Product Manuals

Deere has inserted language into 556 of its product manuals recognizing an equipment owner’s right to select a mechanic of their choosing to repair their equipment’s emissions control device. Last fall, following a warning from the EPA, John Deere recalled and combed through 2,406 equipment manuals for post-2011 powered equipment and noted that 23% lacked repair-related language in line with federal emissions guidelines.

John Deere has long been reluctant to grant outside repair operators access to the software embedded in its machines which is often required to facilitate repair of equipment systems like the emissions control device.

However, according to a letter Deere sent to customers in May, all manuals have been updated to include repair language required by the federal emissions guidelines. This is significant because it allows equipment owners to use mechanics of their choice for repairs on their John Deere equipment.

Source: AgriMarketing.com