ALG Labels & Graphics Celebrates 15 Years of ISO Excellence
Birmingham, AL – ALG Labels & Graphics, a leading provider of custom durable label solutions, proudly announces the successful completion of its 15th ISO 9000 audit. This significant milestone reaffirms the company’s ongoing commitment to maintaining a robust quality management system and its dedication to continuous improvement.
A Journey of Excellence
ALG Labels & Graphics’ ISO certification journey began with a pre-audit in 2012, followed by official certification in 2013. Since then, ALG has upheld the rigorous standards required by ISO 9000, a globally recognized quality management system standard that ensures organizations consistently meet customer expectations and regulatory requirements.
What ISO Certification Means for ALG and Its Clients
ISO 9000 certification provides a solid framework for ALG’s operations, confirming that the company’s quality management system includes essential checks and balances that maintain consistency and excellence.
“ISO certification is more than just a badge of honor—it’s a commitment to delivering reliable, high-quality products,” said Steve Cramer, General Manager at ALG. “Our mantra, ‘Do what you say, say what you do,’ reflects our dedication to upholding these standards.”
For ALG’s clients, this certification means peace of mind. By adhering to ISO standards, the company alleviates the need for clients to conduct their own site audits or quality reviews – ALG’s proactive management ensures that all quality expectations are met and exceeded.
A Smooth ISO Audit
During its recent tri-annual ISO External Surveillance Quality audit, ALG passed without any non-conformances or observations. This comprehensive, three-day audit is far more rigorous than the standard one-day annual review, covering the entire quality management system.
Sally Cramer, Customer Service and Quality Coordinator at ALG, commented, “This accomplishment reflects the collective efforts of our entire team, who consistently adhere to our processes year after year.”
The auditor praised ALG as a “well-oiled machine,” noting the team’s calm confidence and precision in executing their tasks. This positive feedback underscores ALG’s maturity in meeting ISO standards and its commitment to maintaining high levels of quality and service.
Commitment to Continuous Improvement
At the core of ALG’s success is its commitment to continuous improvement. Whether investing in state-of-the-art equipment or making smaller, incremental changes, the company continually seeks to enhance its operations.
Steve Cramer, General Manager at ALG, stated, “Continuous improvement is central to our quality system. Whether investing in new equipment or making simple changes like upgrading restroom fixtures, we are committed to enhancing our operations.”
Recent advancements at ALG include the integration of new systems such as EPMS and Paylocity, which streamline internal processes and enhance employee experience. These initiatives are part of ALG’s broader mission to increase operational efficiency and provide exceptional value to its customers.
Building Customer Confidence
ISO certification plays a critical role in building trust and confidence with clients. In industries like automotive, where quality standards are stringent, ISO certification is often a prerequisite for doing business. For ALG, this certification is a key differentiator that helps maintain long-term client relationships based on trust and reliability.
Looking Ahead
As ALG Labels + Graphics continues to evolve, its focus remains on refining processes and systems. The successful completion of the latest ISO audit not only reaffirms the company’s commitment to quality but also serves as a motivator to push the boundaries of excellence even further.
“We are incredibly proud of this achievement and grateful to our dedicated team and loyal clients,” said Steve Cramer. “We look forward to continuing our journey of excellence and providing exceptional products and services for many more years to come.”
About ALG Labels + Graphics
Founded in Birmingham, Alabama, ALG Labels + Graphics is a premier provider of durable custom labels, graphic solutions, and print systems. The company is dedicated to delivering high-quality products backed by a rigorous quality management system. ALG serves various industries, and is a valuable player in the durable and OEM Market.
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